Our primary offices are located at Duquesne University in Pittsburgh, PA.
Duquesne University
Small Business Development Center
108 Rockwell Hall
600 Forbes Ave
Pittsburgh, PA 15282-0103
Phone: (412) 396-6233
Fax: (412) 396-5884
Email: duqsbdc@duq.edu
Monday through Friday 8:30AM to 4:30 PM
Australia is Reachable

Client: Luigi and Wendy Mascio
Address: Medical Equipment Source
364 Mars Valencia Rd.
Mars, PA 16046
County Butler
Website: www.medequipsource.com
Industry: Medical Equipment
Year Founded: 2002
SBDC Assistance: Export Consulting and research on International Commercial Terms, and Intl distributors. Courses attended: Export Basics.
Additional Partners: PA-DCED.
Medical Equipment Source, LLC was founded in January 2002. They are in our eighth year of business. They purchased their own facility in 2007 and are planning a physical expansion. They are currently located at 364 Mars-Valencia Rd., Mars, PA 16046.
Medical Equipment Source, LLC specializes in selling of new and refurbished histology, pathology, and cytology equipment to laboratories of all types and sizes. They also offer equipment and consultation for entire laboratory set ups.
With over 30 years of industry experience, the owner is a Board Certified Histotechnologist which enables the company to be astutely aware of their technologists needs. They can also guarantee that clients will receive the proper equipment for their specific lab applications.
The company has over 10 major categories of products and several manufacturers within each of those categories and is starting to become active in international markets.
The export activities were minimal and they were starting to develop according to inquiries they received on their website and from attending different conferences. The company was a reactive exporter. They needed clear information as of how to export and the steps to do that in compliance with U.S. export regulations. They also needed a smooth, international logistical operation that will minimize their time so they can focus on developing new customers and projects.
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“You were the one who suggested that we develop a relationship with a freight forwarding company. Our exports to Australia are increasing. Your advice and assistance with this process has been very valuable and we do not feel that we would be as far along without the SBDC's assistance.” -Wendy Mascio
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Assistance
Luigi and Wendy Mascio, owners of the business, approached the Global Business Program at the Duquesne University SBDC and wanted to become more active in exporting. Specifically they asked for information on Australia and on all aspects of exporting, such as incoterms, distribution strategies, and a referral into a freight forwarding and custom broker company. They also attended some training seminars at the SBDC and received SBDC consulting time to move in the right direction.
Results
As a result of the information and contacts given to the company, lists of freight forwarder companies, and market research on Australia, exports to Australia started to pick up from zero to $25,000. The company projects export sales will grow around 5% in 2009.
If you would like more information on how the Duquesne University SBDC can assist you with your business, please contact us by: form, phone 412.396.6233, or email duqsbdc@duq.edu