The Duquesne University Small Business Development Center (SBDC) offers no-cost, confidential consulting services and training workshops for small businesses and those who are thinking of starting a business in southwestern Pennsylvania.
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Our primary offices are located at Duquesne University in Pittsburgh, PA.


Duquesne University

Small Business Development Center

108 Rockwell Hall

600 Forbes Ave

Pittsburgh, PA 15282-0103


Phone: (412) 396-6233

Fax: (412) 396-5884


Monday through Friday 8:30AM to 4:30 PM


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November 21, 2013


8th Annual Pennsylvania Business Technology Conference Schedule

*Schedule and Workshops are subject to change*


8 am Registration and Breakfast - Power Center Ballroom 5th Floor
8:30 am - 9:00 am Exhibitor Area open
9:00 am - 9:50 am Welcome and Discussion Panel
10:00 am - 11:15 am Breakout Session 1 (See Below)
11:25 am - 12:40 pm Breakout Session 2 (See Below)
12:45 pm - 2:00 pm Lunch/Networking Opportunity
2:00 pm - 3:00 pm Tech Demonstration/Tradeshow
3:15pm - 4:30pm Breakout Session 3 (See Below)


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Luncheon Speaker: David Bishop, Maya Fellow in Human Sciences and a Senior Designer & Researcher

"The future of Technology: Trillions of Devices all Talking to Each Other"

David will be discussing technology trends for 2014 and beyond, from new products and gadgets to crowd sourcing to the latest competetive threats for small business owners.



Breakout Sessions Workshops


10:00am - 11:15am

Save Time. Save Money: Is Now the Right Time to Invest in New Technology?

Feel like you can’t keep up with changing technologies? You’re not alone. The trick is to know when it is the right time to invest in new technologies and when it isn’t.  This workshop will give you a checklist to help you make fiscally sound investments that focus on the three most important factors:  improving operating efficiencies, cutting costs and making money while remaining sustainable. Some of the questions that will be addressed include when to hire an IT expert, downtime considerations and how to get employees to buy in to new tools.

20 Great Tech Tools That Are Free, Cheap or Easy

One of our most popular workshops for years! This workshop is jam-packed with great ideas that will make your life easier, save time and help you run your business more efficiently. Always new and always updated!

Smart Strategies: Maximizing Your Presence & Outsmarting Your Competition

How do your customers find you in the digital age? In the past, customers would turn to sources like the yellow pages.  Today they turn on their computers and smart phones and search sites like Yelp, Google Local, Google Places, Zoom Info, Citysearch, Yahoo Local, and Merchant Circle. How do you get your business listed on local search engines? What are the costs and best strategies for getting found online in the right geographic locations that you serve?  Avoid common local search mistakes that can cost your business.


11:25am - 12:40pm

How New Features on  Pinterest, Facebook and LinkedIn Can Help Your Business

What are the latest developments & creative ways to utilize social media? Start using these today to promote your products and services, expand your customer base and build market share.  A panel of experts will offer tips they use to leverage the power and reach of photo-driven Pinterest, your friends and fans on Facebook and your LinkedIn connections. 


Chatter Check: How to Measure & Manage Your Online ReputationAll PR is good PR, right? Well, not exactly. How do you keep tabs on what customers and prospects are saying about you online so you can address potential problems and capitalize on positive PR developments?  There are easy techniques to help promote good news for a PR advantage, to keep track of mentions online and to build a solid reputation that is a business asset and not a liability.

Ready to Sell Online? The ABCs of Getting Started

Are you ready to tackle the world of e-commerce and capitalize on the explosive growth of online shopping?  Join us for guide to getting started, from setting up your shopping cart and payment options to getting your products noticed online by consumers in need of what you have to offer.  Whether you want to sell locally or around the globe, this workshop will give you tips to get started, get selling and get growing.


3:15pm - 4:30pm

Google's Best Tools for Entrepreneurs: An Insider's Look at How to Save Money, Time & Headaches

Google a small businesses secret weapon.  But are you using it and its network of tools to their fullest advantage?  Want to help customers find you online, manage your online advertising, blog, expand your social networks, get a free business phone number or post an online video, there’s a Google tool to help.  Join us for a list of the best tools for your small business and how they can drive your bottom line.


Money from the Masses: How to Tap Online Crowd Funding Sites for Seed Capital

How do capital-seeking entrepreneurs, artists and nonprofits use Crowd Funding and what are some common pitfalls? With platforms like and leading the way, crowdfunding has gone mainstream and has quickly become the go-to financing vehicle for many small business owners. Find out how to prepare your business for one of the newest sources of funding. 

Social Media in 10 Minutes a Day

Social media is a critical component of marketing today. It is a fantastic way to build relationships, increase visibility and track the pulse of your industry. But it can be very time-consuming. When you have so much going on and limited time, how can just a few minutes yield the great benefits of social media?


“The small business owners at this event were engaged and interested in
finding new solutions” - 2013 sponsor