Cancellation Policy

If you are registered for a class and are unable to attend, please notify the SBDC at (412) 396-1633. Attendee substitutions can be made at any time and at no cost. The following cancellation/rescheduling policy applies to all classes unless noted otherwise:

 

- 10 or more business days notice: Refund minus $25 administrative fee, or you can reschedule to another course within 12 months of workshop date.

 

- Less than 10 business days notice: No refund, but you can reschedule to another course within 12 months of workshop date.

Pre-registration and pre-payment is highly recommended for all SBDC workshops. An additional $10 same-day registration fee will be added to the cost of the workshop for payment at the door – checks only, please no cash.
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The Duquesne University Small Business Development Center (SBDC) offers no-cost, confidential consulting services and training workshops for small businesses and those who are thinking of starting a business in southwestern Pennsylvania.
Contact Us

Our primary offices are located at Duquesne University in Pittsburgh, PA.

 

Duquesne University Small Business Development Center

108 Rockwell Hall

600 Forbes Ave

Pittsburgh, PA 15282-0103

 

Phone: (412) 396-1633

Fax: (412) 396-5884

Email: duqsbdc@duq.edu

Monday through Friday 8:30AM to 4:30 PM

 

Contact Us Now

Events
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Finding and Buying the Right Franchise
Date: 9/26/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

Join Duquesne University SBDC to learn if a franchise opportunity is right for you! 

 

Listen as John Tubridy from FranNet reviews:

 

  • The Pros and Cons of becoming a Franchisee
  • The steps involved in finding the right franchise for you
  • The misconceptions of franchising
  • The qualifications requirements (personal finances and professional experience)
  • What to expect to see in a Franchise Disclosure Document
  • Questions to ask the Franchisor before investing

 

Also, meet a couple of successful franchisees who will tell their own personal stories regarding their experiences. 

 

Cost: $49

 

Date: September 26

 

Time: 9-12PM


Duquesne University

Rockwell Hall Room 108

600 Forbes Ave

Pittsburgh PA 15282

 

Quickbooks Basics
Date: 10/3/2018
Time: 09:00 AM
Price: $90 (see refund policy in the box to the left)
Event Type: Training Event
register

This two-day workshop is designed for QuickBooks PC Users who have just started using the software and would like to learn how to set-up a company file, manage expenses and reconcile bank statements.

Attendees will learn:

Day One: (October 3)

  • Introducing the QB Program
  • Company File Set Up & Preferences
  • Sales Process
  • Managing Expenses


Day Two: (October 10)

  • Reports & Graphs
  • Additional Customer Transactions
  • Customizing QuickBooks

Cost for this event is $90 for both days of Quickbooks: Basic, or $150 for all 4 days of Quickbooks: Basic and QuickBooks: Advanced (November 7 and November 14).

 

Event Time: 9:00 am - 12:00 pm

 

Location:

Duquesne University

Rockwell Hall Room 108

600 Forbes Avenue

Pittsburgh, PA 15282

 

Speaker:  Representative from Dennis Piper & Associates, P.C

Exit Planning For Your Business
Date: 10/5/2018
Time: 09:00 AM
Price: $599 (see refund policy in the box to the left)
Event Type: Training Event
register

So you have built a strong business.  What’s next? Are you considering selling or exiting? How can the SBDC help you? Start your planning today by attending the “Exit Planning For Your Business”  workshop at Duquesne University.  At this workshop, you will learn the best strategies for increasing the value of your business, saving on taxes and creative options for selling as well as negotiation skills. 

 

Did you know?

In a survey done by M&A Today, 65% of business owners don’t know the value of their company and 85% don’t have an exit plan.

 

According to a Price Waterhouse Coopers study, failing to do pre-sale planning is the number one reason why business deals fail.

 


 

 

 

Exit Planning For Your Business

October 5, 2018

9:00am - 4:30pm

Rockwell Hall Room 108

 

A light breakfast and lunch are included in the price.

 

Workshop will include:

 

•An overview of the buying and selling atmosphere in Pittsburgh and Western PA

•What is transitional planning?

•Goal setting for your plan 

•Preparing for tomorrow’s sale – revenue reporting, changes in balance sheet, tax strategies, management issues

•Communicating with your employees and vendors about the possible transition

•Different ways to preserve the value of your business

•A review of the pros and cons of different ways to sell a business- ESOP, owner financing, succession, acquisition, leveraged buy-out

•An understanding of how much information you should a potential buyer and in what format 

•Learning the role a broker plays and how to determine if you need one

• How to make or break the transition deal

• A look at methods for valuing a business and which one is right for you

• A review of a sample appraisal

• Tips for paying less taxes and getting a better price for your business

• How to find a business appraiser and important questions to ask them 

• Strategies for increasing the value of your business

• A look at legal contracts- what to expect, what’s negotiable and a list of different legal terms

• Key elements to effectively present your deal

• Tax Review

 

"The course was invaluable. Immediately, I learned some key things and the type of information that I would need to get together to position my business for sale. It was good that I had the information and insight that I could use right away." -2014 Attendee

 

Price:$599

Abre tu Negocio usando Facebook (Nivel 1)
Date: 10/10/2018
Time: 09:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

El objetivo de este seminario es informar sobre cómo puedes abrir tu negocio y cómo Facebook puede ayudarte sin costo alguno.  Duquesne University SBDC te dará acceso al laboratorio de computadoras para que en forma individual aprendas los secretos de Facebook.  Cada participante saldrá del seminario, con una página de Facebook ya hecha sobre tu negocio y podrás enviar y recibir mensajes.  Cada participante tiene que traer al seminario fotos de tu producto o servicio y material de marketing. Todo esto lo traes en una pastilla o USB.

 

Tópicos a tratar en el seminario:

1) Porque hacer Marketing en Social Media?

2) Que es Facebook y cuántas personas y negocios lo usan?

3) Los beneficios que trae Facebook.

4) Promociona tu negocio sin costo.

5) Responsabilidades de enviar mensajes y responder a tus clientes a tiempo.

6) Construye tu página de negocio en Facebook

7) Envia mensajes que tengan impacto

 

Presentadora: Melanie Boyer. Miembro del Directorio de la Cámara de Comercio Hispana.

 

Precio: $25.00 ($20.00 precio para miembros de la Cámara de Comercio Hispana.)          

Hora: 9:00 am – 12:00 pm

Lugar: Duquesne University, Rockwell Hall Room 108

600 Forbes Ave.

Pittsburgh, PA 15282

Register: www.duq.edu/sbdc or call 412.396.1633

First Step: Business Start-Up Essentials (Beaver)
Date: 10/12/2018
Time: 01:30 PM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 1:30 pm - 3:30 pm

Cost:  $25

Location: 798 Turnpike Street

Beaver, PA 15009

Powerful Marketing Techniques that Optimize Results
Date: 10/12/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

This workshop will help you uncover powerful, yet sometimes overlooked marketing techniques that you can quickly implement to achieve fast results. You will come away with fresh ideas and new ways of thinking so you can develop impactful marketing campaigns that are unique to your organization and designed to compel action.

 

Key takeaways include:

 

How to turn networking from a tactically driven process into a formidable sales and marketing engine for your organization.

How to supercharge your marketing message and brand so you attract the attention of your target market and stand apart from your competitors.

Ways to manage your social media strategy in 5-10 minutes a day.

Tips and tricks to boost your marketing effectiveness.


Time: 9-12pm
Date: Friday, October 12
Location: Duquesne University SBDC Rockwell 108
600 Forbes Ave, Pittsburgh PA 15282
Cost: $49
First Step: Business Start-Up Essentials (Lawrence)
Date: 10/16/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 10:00am-12pm

Cost:  $25 

Location: Westminster College

Room 255 of the Weisel Conference Room / 2nd floor of the McKelvey Campus Center

319 S Market St

New Wilmington, PA 16172

First Step: Business Start-up Essentials (Pittsburgh)
Date: 10/17/2018
Time: 01:30 PM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop before meeting with one of our consultants. After attending the workshop, you will have the option to meet with a consultant at a later date.

 

Topics:

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

9:30am - 12:30pm

Duquesne University, Rockwell Hall Room 108

Cost: $25.00 non-refundable

AARP Work for Yourself@50+
Graphic
Date: 10/17/2018
Time: 05:30 AM
Price: $0 (see refund policy in the box to the left)
Event Type: Training Event

Work for Yourself@50+ is a comprehensive program to help you learn about self-employment and make the decisions that are right for you. In this workshop you will find step-by-step information on how to start a business and generate additional income, as well as get access to additional resources and mentors to help you get started on your self-employment journey.

The Business and Entrepreneurial Center of Baby Boomers has a vision of ensuring all start ups and small business owners are.....

When: Wednesday, October 17th from 5:30-7:30pm

Where:Carnegie Library Hill District , 2177 Centre Ave Pittsburgh PA 15219

Register Here

 

Holding Your Team Accountable…Building and Maintaining Accountability in Your Business
Date: 10/19/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

In this practical and fast moving workshop designed for business owners,  you’ll  learn how to address the different challenges of establishing and maintaining accountability with  team members in your business.  You’ll be guided through he different steps of accountability along with the education, tools, and processes needed to change how you manage your team.

Export Documentation
Date: 10/24/2018
Time: 09:00 AM
Price: $ (see refund policy in the box to the left)
Event Type: Training Event
register

Do you want your export transactions to be profitable?

Come and learn how to avoid compliance mistakes to insure your profits!  In today’s high security environment, you cannot afford to operate in the dark! 


Export Documentation and Compliance ITAR, IC-DISC, L/Cs: 
  • Learn how to handle Incoterms, Export Documentation and save money doing it.

Do you want your export transactions to be profitable?
  • Come and learn how to avoid compliance mistakes to insure your profits!  In today’s high security environment, you cannot afford to operate in the dark! 

Export Documentation and Compliance ITAR, IC-DISC, L/Cs:
  • Learn how to handle Incoterms, Export Documentation and save money doing it.Are you complying with the U.S. export administration regulations and ITAR? Do you want your export transactions to be profitable?


If your closely held company earns a significant income from exporting US-made products - or from engineering or architectural services on foreign construction projects - consider forming an interest charge - domestic international sales corporation (IC-DISC). It can reduce your federal tax rate on a portion of net export income by as much as 20 percent. Subjects covered include:
  • IC-DISC
  • Managing the Export Transaction
  • Quoting Export Orders
  • Implementing Incoterms 2010
  • Implementing NAFTA Requirements
  • Export Insurance
  • Shipping and Packaging Issues
  • Using Letters of Credit and Sight Drafts
  • Complying with U.S. Government Export Regulations
  • ITAR
  • Export Documentation Review

Who should attend the course?
  • Anyone with “hands-on” responsibility for organizing, administering, or processing export orders in small medium or large firms.
  • Firms involved in or considering exporting who want to understand the administrative issues and costs involved.
  • Employees in firms who want a refresher course on recent changes in export regulations and procedures along with a valuable, up-to-date textbook and references. 

Presenters 
TDB
 
Location:
Duquesne University SBDC Rockwell 108
600 Forbes Ave, Pittsburgh, PA 15282
 
9:00 am
 
 
Writing a Business Plan
Date: 10/24/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

Writing a business plan is a crucial step in starting and growing a business, but is often neglected.  The plan can help you set goals and determine how they will be achieved; and can be used to seek financing from a lender.  Join Christine Hughes and Rich Longo, business consultants for Duquesne University SBDC as they walk you through a simple step-by-step process for putting together a plan that will allow you to communicate that the operational and financial success of the business is feasible.  Every attendee will receive a “Writing a Business Plan” guide.

 

Time: 9 am - 12 pm

 

Location:

Duquesne University

Rockwell Hall 108

600 Forbes ave

Pittsburgh PA 15282

 

$49

First Step: Business Start-Up Essentials (Butler)
Date: 11/6/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 10:00 am-12:00 pm

Cost:  $25

Location:

Butler County Chamber of Commerce

101 E. Diamond St. Morgan Center, Lower Level

Suite 116

Butler, PA 16003

 

QuickBooks Advanced
Date: 11/7/2018
Time: 09:00 AM
Price: $90 (see refund policy in the box to the left)
Event Type: Training Event
register

This two-day workshop is designed for QuickBooks PC Users who have experience using the software and would like to learn how to set-up payroll, manage sales tax, and more.

 

Attendees will learn:

Day One: (November 7)

  • Inventory
  • Time and billing
  • Company file set up & preferences
  • Adjustments and year end procedures


Day Two: (November 14)

  • Sales tax payable
  • Payroll set up
  • Payroll processing

 

Cost for this event is $90 for both days of QuickBooks: Advanced or $150 for all 4 days of QuickBooks: Advanced and QuickBooks: Basic (October 3 and October 10).

 

Speaker:  Representative from Dennis Piper & Associates, P.C.

 

Time: 9:00 am - 12:00 pm

 

Location:

Duquesne University

Rockwell Hall Room 108

600 Forbes Avenue

Pittsburgh, PA 15282 

First Step: Business Start-Up Essentials (Wexford)
Date: 11/8/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

·         Business Structure and Formation

·         Fictitious Name Registration

·         Employee Issues

·         Insurance

·         Government Procurement

·         Environmental Concerns

·         Financing Options

·         Taxation Requirements

·         Major Components of the Business Plan

 

Event time: 10:00 am-12:30 pm

Cost:  $25

Location:

Pittsburgh North Regional Chamber

5000 Brooktree Rd, Suite 100

Wexford, PA 15090
First Step: Business Start-up Essentials (Pittsburgh)
Date: 11/13/2018
Time: 09:30 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop before meeting with one of our consultants. After attending the workshop, you will have the option to meet with a consultant at a later date.

 

Topics:

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

9:30am - 12:30pm

Duquesne University, Rockwell Hall Room 108

Cost: $25.00 non-refundable

Make the World Your Market
Date: 11/14/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register
Companies who export are more competitive.

Topics:
  • Global market opportunities
  • International shipping and payment
  • International legal aspects
  • Lessons learned from a woman-owned exporting business
  • Who will benefit? Manufacturing or technology companies, logistics and shipping personnel, export brokers and agents, export-import businesses.

Speakers:
TBD

Date: Thursday, July 19, 2018

Time: 9:00 AM - 12:00 PM

Location:
Duquesne University
Rockwell Hall Room 505
600 Forbes Ave.
Pittsburgh, PA 15282

Cost: $49
First Step: Business Start-Up Essentials (Lawrence)
Date: 11/15/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 10:00am-12pm

Cost:  $25 

Location: Lawrence County Regional Chamber of Commerce

325 E. Washington Street

New Castle, PA 16101

Sales Boot Camp Certification
Date: 11/16/2018
Time: 09:00 AM
Price: $399 (see refund policy in the box to the left)
Event Type: Training Event
register

What does every business owner have in common?  They want to meet more customers and sell more.  The problem is that most are experts in their industry, but not at selling.

Join Duquesne University SBDC for a one-day interactive workshop that will help jumpstart your sales and offer you  proven methods for finding new customers, capturing their attention and getting them to commit to the sale. 

Learn the techniques that have worked for thousands to create predictable, consistent sales results that lead to long term customers who are willing to give references..  Leave with cutting-edge solutions that can be implemented easily with a little practice.  

Presenter, Scot Teachout from Peak Performance, will address the following:

·         Before you meet a customer:  Who is the decision maker? How do you find them?  What should you know about them?  How do you get past the gatekeeper? Learn the steps for defining the objective of the meeting and creating a mindset within the customer that will improve your chances of making the sale.

·         Cold Calling:  How to turn the dreaded cold call into a “Yes, let’s meet”. 

·         Networking: Tips for getting the most of the time you spend.

·         Establishing Pain: How to ask the right questions, become an active listener and turn the customer pain into a solution that works for them.

·         Understanding the Decision Maker:  A look at 4 personality types and how each should be approached to create a good rapport and a lasting bond for future sales.

·         Getting the Asking Price:  Methods for working with customers to establish a budget, even if they say they don’t have one, and getting them to pay without remorse later.

·         Presentation Skills:  How to create a more powerful & dynamic presentation than your competitors and motivating a positive response from your customer.

·         Handling Objections: Turning common objections into a sale. 

·         Post Sell and Retention:  An important step in creating a forever customer is following up to make sure there is no buyer’s remorse and that your brand is top of mind during their next purchase round. 

·         Recruiting and Hiring Salespeople:  As a business grows, a sales team becomes an integral piece to the success of the firm.  When should you hire?  Where to look for good sales people?  What are the characteristics of a good salesperson?  What are the exceptions to these characteristics?

 

All attendees will receive a “Boot Camp” Certificate from the Duquesne University SBDC.

 

Date: November 16, 2018

Location: Rockwell Hall Room 108, Duquesne University, 600 Forbes Avenue, Pittsburgh, PA, 15219

Time: 9:00 am - 4:00 pm

Cost: $399

Using QuickBooks Online Version
Date: 11/28/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

QuickBooks offers an online version for business owners and this workshop at Duquesne University will provide a product overview including navigation, recording transactions, and reporting.

 

The day will include:

  • Product Overview – Importing Data, Setting up Company File
  • Navigating – Home, Customer & Vendor Centers, Transaction
  • Recording Transactions: Sales & Expenses, Quick Create Menu
  • Reporting: Common Reports, Reports by Version, Customizing
  • Advanced Topics: Credit Card Payments, Payroll, App Center

The cost for this workshop is $49.

 

Time: 9:00 a.m. - 12:00 p.m.

 

Location:

Duquesne University

603 Rockwell Hall

600 Forbes Avenue

Pittsburgh, PA 15282

 

Speaker:  Representative from Dennis Piper & Associates, P.C.

Get Behind the Numbers & Increase Your Profits: Understanding Financial Statements Workshop
Date: 12/5/2018
Time: 09:00 AM
Price: $49 (see refund policy in the box to the left)
Event Type: Training Event
register

Do you want to grow your business? Are you considering hiring a new employee? Do you want to invest in new equipment? Are you seeking new clients? Would a “yes” to any of these be a profitable decision? No one has a crystal ball to know for sure, but successful business owners analyze their current financial situation and project the impact of their decisions. You can too and you don’t have to be an accountant - just a smart entrepreneur. Own your numbers!

 

 

This hands-on workshop takes a step-by step approach to explaining two important financial statements: profit and loss statement and balance sheet. A representative from Wilke & Associates will offer clear examples for using these statements to make informed decisions, identify potential problems within your business and set realistic financial goals.

You will leave knowing how to read your statements and how they can be used to increase your profits.

 

 

Bring a calculator and a copy of your current financial statements.

 

Date:  Wednesday, December 5

 

Time: 9:00am - 12:00pm

 

Location:

Duquesne University

Rockwell Hall Room 108

600 Forbes Avenue

Pittsburgh, PA 15282

First Step: Business Start-Up Essentials (Beaver)
Date: 12/7/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 10:00 am-12:00 pm

Cost:  $25

Location: 798 Turnpike Street

Beaver, PA 15009

First Step: Business Start-Up Essentials (Lawrence)
Date: 12/13/2018
Time: 10:00 AM
Price: $25 (see refund policy in the box to the left)
Event Type: Training Event
register

New business start-ups and entrepreneurs without previous business experience must attend our Business Start-up Essentials Workshop. The start-up essentials workshop is a 2 hour session covering the following topics:

 

  • Business Structure and Formation
  • Fictitious Name Registration
  • Employee Issues
  • Insurance
  • Government Procurement
  • Environmental Concerns
  • Financing Options
  • Taxation Requirements
  • Major Components of the Business Plan

 

Event time: 10:00am-12pm

Cost:  $25 

Location: Lawrence County Regional Chamber of Commerce

325 E. Washington Street

New Castle, PA 16101