Normative Leadership: The “HOW TO” Science of Culture Change (in-person) (Wexford location)

This is an in-person workshop.

Are you looking for practical, actionable skills that can immediately elevate your leadership effectiveness? The Normative Leadership Workshop is designed to help leaders understand and manage the cultural dynamics that shape organizational success.

Today’s workplace presents leaders with challenges such as:

• Technology distractions
• Lack of accountability and initiative
• Poor communication and cooperation between departments
• Difficulty hiring and retaining staff
• Managing power struggles and difficult employees

These issues are often symptoms of a deeper problem: group norms—the unwritten rules that dictate “how we do things around here.” This workshop provides a proven system for identifying, shaping, and managing these norms to create a high-performing culture.

Whether you’re a new or seasoned supervisor, manager, administrator, coach, or aspiring leader, this program will equip you with timeless strategies and skills to:

• Understand and “read” organizational culture
• Set behavioral parameters for your team
• Apply tools like the Force Field and Polsky Diamond to gain cultural control
• Implement strategies for change to strengthen your group’s normative infrastructure

By mastering these concepts, you’ll become a leader who confidently navigates group and individual behavior, drives accountability, and fosters collaboration—ultimately distinguishing yourself as a leader who gets results.

Schedule:

Morning Session (9:00 AM – 12:00 PM): Introduction to Normative Cultures

• Understanding and reading the organizational culture dynamics
• Setting behavioral parameters
• Using the Force Field and Polsky Diamond
• Strategies for Change

Lunch Break (12:00 PM – 1:00 PM)
Video tape role play — In preparation for the afternoon session, two volunteers will be selected to participate in a pre-training, 5-7 minute 1-1video tape role play to give the participants insight into their current 1-1 style. Participants will have the opportunity to critique their video in class, and receive feedback from the other participants regarding their observations.

Afternoon Session (1:00 PM – 4:00 PM): Leadership Management

• Understanding individual behavior
• Leadership styles and their cultural impact
• Facilitating effective one-on-one meetings
• Role plays, video reviews, and creating a follow-up game plan

Why Attend?

Participants consistently rate this program highly, with recent attendees giving it 9.6 out of 10 for likelihood to recommend. Here’s what past participants have said:

• One of the most beneficial classes I’ve attend. The information can be utilized on a daily basis.
• Rod was a great teacher. He was very clear. I was able to understand with so little time he gave us a lot of great tips.
• I would love to come back.
• I found everything to be very useful and I will be able to use what I’ve learned.
• Great, comprehensive training.

Read what a participant from a recent Normative Leadership session wrote to the instructor:

“It was an absolute pleasure learning from you and the techniques you have gathered over the years. This methodology has already begun to help us navigate difficult conversations and has allowed us to unite our team in ways that we could have only dreamed. It has been a true blessing as we scale our business’s. We look forward to continuing our relationship and would love to discuss further what it would look like for you to come join us for a day of learning here on site.”

— Kevin Hermann, Owner, 408 Heirloom

Take the first step toward becoming the architect of your organizational culture—not its captive. Join us for a day of learning that will transform your leadership approach.

Speaker: Rod Hess, President of Applied Organizational Concepts, Inc.

Thank You to Our Generous Sponsors: