Duquesne University SBDC Earns Back-to-Back “Happy Client Award” at 2026 PASBDC Growth Summit
The Duquesne University Small Business Development Center (SBDC) continues to set the gold standard for excellence in client service, earning the 2026 Happy Client Award at the Pennsylvania Small Business Development Centers (PASBDC) Growth Summit—for the second consecutive year.
This prestigious recognition is awarded to the SBDC center that achieves the highest client satisfaction rating, as measured by the annual PASBDC client questionnaire. Winning once is an accomplishment. Winning twice in a row speaks volumes.
A Testament to Client-Centered Excellence
At its core, the Happy Client Award reflects one simple but powerful metric: how well a center serves its clients. For the Duquesne SBDC, this recognition confirms what many entrepreneurs and small business owners across the region already know—their team is deeply committed to delivering impactful, responsive, and personalized support.
From startup guidance and business planning to growth strategies and financial analysis, the Duquesne SBDC consistently meets clients where they are and helps them move forward with confidence. The results are measurable—not only in business outcomes, but in the satisfaction and trust expressed directly by those they serve.
Building on a Culture of Impact
Securing this honor for a second consecutive year highlights the strength of the Duquesne SBDC’s internal culture—one built on:
- Dedicated, knowledgeable consultants who bring both expertise and empathy to every client interaction
- Innovative programming and training designed to meet evolving small business needs
- A strong commitment to continuous improvement, informed by client feedback
By prioritizing the voice of the client, the center has created a feedback loop that continually enhances the quality and effectiveness of its services.
A Leader in Pennsylvania’s SBDC Network
The PASBDC network is made up of centers across the Commonwealth, all working to support entrepreneurs and strengthen local economies. To emerge as the top center in client satisfaction among this highly respected group—two years in a row—is a remarkable achievement.
It reflects not just high performance, but sustained excellence.
Empowering Entrepreneurs, Strengthening Communities
The impact of the Duquesne SBDC extends far beyond individual client engagements. Every satisfied client represents a business better positioned to succeed—whether that means creating jobs, expanding operations, or contributing to the vibrancy of local communities.
This award underscores the center’s role as a trusted partner in economic development, making a meaningful difference in the region and across Pennsylvania.
Looking Ahead
While back-to-back recognition is worth celebrating, the Duquesne SBDC shows no signs of slowing down. With a continued focus on innovation, accessibility, and client success, the team is poised to build on this momentum and reach even greater heights in the years ahead.
Congratulations to the entire Duquesne University SBDC team on this outstanding achievement. Your dedication, professionalism, and commitment to excellence continue to raise the bar—and most importantly, make a lasting impact on the businesses and communities you serve.
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